Technology consultancy
We start with how your business runs and what is holding it back, agree with you what needs to change, then design and deliver the system that changes it.
Selected work
Business systems
Customer Operations CRM
- The problem
- The team needed every customer email held on its case, whoever picked it up.
- What we did
- We consolidated rather than added another tool, and brought the history across.
- The result
- The team works in one place.
Automation
Pricing Intelligence Platform
- The problem
- Pricing the fleet needed each day's market, location by location.
- What we did
- We automated the customer's own search and lined every result up like for like.
- The result
- The day's market, reported at 08:00.
Digital products
Bilingual School Platform
- The problem
- The school needed to serve parents in Arabic and English as equals, with admissions, fees and uniform online.
- What we did
- We built both languages in as equals from the start, with pages the school edits itself.
- The result
- English and Arabic, built as equals.
How we work
Understand
Start from how the work happens.
We sit with the people who do the work and see how it runs today: email, spreadsheets, WhatsApp and approvals, each in its own place, and where things fall between them.
Design and deliver
Deliver it a piece at a time.
We agree who does what, which rules apply and what the system must change, then deliver it a piece at a time, each piece checked against the real work by the people who will use it.
The result
One system people work through.
Information, responsibility and action in one system people work through, not one more place to check.